Privacy Policy.

Information we collect

We may collect information you provide directly to us, such as when you submit a contact form, email us, call us, or otherwise communicate with Built.

Depending on how you contact us, that information may include:

• Your name and email address.
• Your company name and website.
• Your phone number, if you choose to provide it.
• Information about your project, goals, budget, or business needs that you include in an inquiry.

Information collected automatically

When you visit the site, standard web technologies may automatically collect technical information such as your IP address, browser type, device type, operating system, referring page, pages visited, and approximate geographic region.

This information is generally used to operate, secure, measure, and improve the website rather than to identify you personally.

How we use information

We use information collected through the site for legitimate business purposes, including to:

• Respond to inquiries and communicate with prospective and current clients.
• Evaluate whether Built is a good fit for a project.
• Provide, operate, maintain, and improve our website and services.
• Understand how visitors use the site and which content is useful.
• Diagnose technical problems and protect the site from abuse, fraud, and security threats.
• Comply with legal obligations and enforce our rights.

We do not sell personal information collected through direct inquiries to data brokers.

Service providers

We use third-party providers to operate parts of the website and our business. Those providers may process information on our behalf when necessary to provide their services.

For example, the site may rely on providers for:

• Website hosting, security, and content delivery.
• Contact-form processing and message delivery.
• Website analytics and performance measurement.
• Email, communications, and other business operations.

These providers have their own privacy practices and may process information according to their respective terms and privacy policies.

We may also disclose information when required by law, when necessary to protect our rights or security, or in connection with a merger, acquisition, financing, or sale of all or part of the business.

Cookies & analytics

Built may use cookies, local storage, pixels, analytics tools, or similar technologies to understand site traffic, measure performance, remember preferences, and maintain site functionality.

Analytics information may include pages viewed, time on site, referring sources, approximate location, device information, and interactions with the website.

Most browsers allow you to control or block cookies through their privacy settings. Blocking certain technologies may affect some website functionality.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal, accounting, security, or contractual obligations.

When information is no longer reasonably needed, we may delete or anonymize it, subject to legitimate backup, archival, and legal-retention requirements.

How we protect information

We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, transmission method, or storage system can be guaranteed to be completely secure. You provide information through the internet at your own risk.

Your privacy rights

Depending on where you live, applicable privacy laws may give you rights concerning your personal information. These may include rights to:

• Request access to personal information we maintain about you.
• Ask us to correct inaccurate information.
• Request deletion of certain personal information.
• Obtain a copy of certain information.
• Opt out of certain uses of personal information where required by law.

These rights vary by jurisdiction and may be subject to exceptions. To make a privacy-related request, email hello@builtagency.com.

We may need to verify your identity before completing a request.

Children's privacy

Built's website and services are intended for businesses and adults. We do not knowingly solicit or collect personal information from children under 18 through this website.

If you believe a minor has provided personal information to us, contact us so we can review and, when appropriate, remove it.

Changes to this policy

We may update this Privacy Policy as our website, services, vendors, or legal obligations change.

When we make changes, the revised policy will be posted on this page and the “Last updated” date will be changed accordingly.

Contact us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact: