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No. 02 · Web Design & UX

Design that earns the next click.

Clean, high-credibility websites built around how your customers actually evaluate, decide, and convert.

Seniordesigner
4–8weeks
Liveshared files
System+ prototype
Wireframe and polished web interface showing the progression from UX structure to finished design
What it is

Design that does conversion work, not decoration work.

Most sites we audit have the same problem: they were designed for an internal audience — founders, stakeholders, the marketing team — instead of the actual buyer. The result is a site that looks coherent inside the organization but doesn’t make the case to someone landing for the first time.

Built designs the other direction. We map the buyer’s decision path, then build the visual system, components, and interactions around that path.

A site has roughly six seconds to earn the next scroll. Visual design is part of that, but the bigger lever is whether the page tells the visitor what to do, who it’s for, and why staying is worth their time. Every screen is wired to a job, and the work is built to ship — not to win a design award.

Start a Project

Tell us what you’re building.

Share a little context and we’ll get back to you within one business day.

No spam. Just a conversation.

We wanted to work with a team that knew aviation, the different needs and markets for our flight school and FBO. Built fit that bill.

Mark ObermanCEO, Channel Islands Aviation
Key outcomes

What you walk away with.

01

Conversion-aware UX wireframes

Page structure mapped to the buyer’s decision path, with every section answering a specific question at the right point in the scroll.

02

Brand-aligned visual system

Typography, color, spacing, interaction, and component patterns designed to work together as a coherent system.

03

Reusable component library

Documented patterns your team can extend without the site becoming inconsistent as new pages and features are added.

04

Prototype + handoff

A clickable prototype, accessibility review, implementation specs, tokens, and assets organized for whoever builds the site.

How we work

How a design engagement runs.

1

Audit & Map

We review the current experience, competitors, buyer journey, and page structure before any visual direction is established.

2

Design Live

Visual design happens in shared files. You see the work as it develops, comment in-line, and review iterations without surprise reveals.

3

Prototype & Pressure-Test

We assemble the clickable experience, test the important flows, and review accessibility, interaction, hierarchy, and responsiveness.

4

Handoff & Support

Specs, tokens, assets, and component guidance are organized for development — with Built, your internal team, or a third party.

In practice

Design work, in production.

View all work
Design FAQ

What people ask first.

Do I need a strategy sprint first, or can I start with design?

You can start with design if the positioning and audience decisions are already made and defensible. If they aren’t, we’ll notice quickly and either fold a mini-strategy pass into the engagement or pause and run the sprint first.

Can you redesign just one page, or do I need the whole site?

Yes to one page — especially if the homepage or another critical page is where the drop-off is happening. We usually recommend building the design system alongside it so expansion later remains consistent.

What if our brand identity is dated — do you do brand work too?

We handle brand evolution as part of web design when needed, including refinement of color, typography, logo application, and digital expression. For a full identity overhaul, we can coordinate with a specialist brand partner.

Can your design team work with our existing developers?

Yes. The handoff package is designed to work with Built, an internal engineering team, or another development partner. Shared files, specs, tokens, and components keep implementation clear.

Considering a design rebuild?

Make the next scroll count.

Tell us what isn’t working — the page, the conversion path, or the way the experience reads against the competition.

Conversion-aware UXReusable design systemsSenior-led design
Start a Project
Start a Project

Tell us what you’re building.

Share a little context and we’ll get back to you within one business day.

No spam. Just a conversation.