Senior people only
No account managers relaying messages. The people you meet do the work.
BUILT / DIGITAL EXPERIENCESSTRATEGY · DESIGN · DEVELOPMENT · GROWTH
Senior-led digital agencyDigital Experiences
FEATURED PROJECT / TruNorth Jets+35%Lead inquiries with the improved booking funnelRead the case study ↗︎Websites and software, built by the people you meet.
Built is a senior-led digital agency for strategy, design, web, ecommerce, search and AI. You work directly with the people doing the work.
01 / WHERE ARE YOU HEADED?Start from
Start from
where you are.
Most clients come to us in one of four situations. Each needs a different first step.
Built is a senior-led digital agency for startups and established companies. We connect strategy and custom digital solutions to the way your business actually works.
See all services ↗︎01 / Launch
Launch something new
A new brand, website or product, planned properly from day one.
How we’d start ↗︎02 / ImproveImprove what you have
Your site works. It should be bringing in more.
How we’d start ↗︎03 / ModernizeModernize what’s holding you back
Old platforms, too many systems, slow pages.
How we’d start ↗︎04 / SolveSolve a problem software doesn’t
When off-the-shelf tools don’t fit how you work.
How we’d start ↗︎Real outcomes from connected work.
See all projects ↗︎03 / Why Built
You work with the people doing the work.
Built is small by design. The senior people who shape your strategy also design and build it, and bring in trusted specialists when a project needs them.
A clear plan and price first
Scope, cost and a shared definition of success, agreed before work begins.
Eight to twelve weeks
Strategy to launch on recent builds: PacGenomics in 8, Dan’s in 10, TruNorth in 12.
One team across
the whole picture.
Every project is different, but the work stays connected. Most projects combine several of these practices, and the team stays the same throughout.
Clarify the direction.
We start with clarity. Align goals, users, and priorities to create a strategy that becomes everyone’s north star.
Build the system.
We build fast, scalable websites and systems that are easy to manage and built to perform.
Grow and improve.
We connect the tools and data, measure performance, and help improve what matters.
Practical AI, in experienced hands.
Our years of hands-on experience guide the strategy. AI helps us explore, build, and improve with more speed, while our team remains accountable for the work.
Ecommerce
AI helps us spot patterns in product discovery, search behavior, and abandoned paths that a busy team may miss. We use those insights to improve navigation, product content, and the steps between browsing and checkout. Experienced ecommerce judgment decides which changes are worth building and how we measure them.
Design
AI helps us explore directions, organize customer feedback, and test assumptions early in the design process. That gives us more time to refine the details that make a site clear, distinctive, and easy to use. Our designers lead the decisions and keep the experience grounded in your brand and customers.
Custom development
AI-assisted development helps us prototype and build focused tools around the way your business actually works. For TruNorth Jets, we replaced a subscription quote tool with a custom experience built around its charter process. Our developers review, test, and maintain the result so the technology serves the business.
Search marketing
AI helps us examine search questions, research topics for useful blog content, and investigate analytics data more efficiently. We combine those findings with SEO experience to improve pages for customers and evolving search experiences. Every recommendation and published piece gets human review for accuracy, relevance, and voice.
“Built created a customized online booking system for our specific needs. This has allowed our team to work more efficiently and has given us features that no other skydiving center has.”— David · Owner of Skydive Santa Barbara
Trusted byThe Safety HouseMaxim CapitalPilot USATruNorth JetsGryphon SilverSkydive SB
Ideas and insights to grow smarter.
View all insights ↗︎
Tell us where you’re headed.
No pushy sales. No runaround. Just a conversation to see if we’re the right partner for what’s next.
Or call a partner directly at 805-288-0083